Step 1: Login into Applicare console, go to Download Agents screen and download agent_Tomcat.zip. Copy agent_Tomcat.zip file to the machine where agent is to be deployed.
Step 2: Create the ApplicareTomcat directory and copy the agent_Tomcat.zip file, Unzip the agent_Tomcat.zip file to ApplicareTomcat directory.
Step 3: Go to the <Applicare_agent_home_directory>\agent\Tomcat directory and copy the applicare_agent.war file and paste it into the <tomcat_home_path>\ webapps directory.
If Tomcat is started using catalina.bat file follow Step 4.
Step 4: Go to <tomcat_home_path>\bin directory and add the following line to the catalina.bat file.
Replace ServerName with the name which we would like to add the agent. The agent will be added to the controller with the name you give it.
Replace ApplicareSingleAgentHomePath with the actual ApplicareSingleAgent Home directory.
If Tomcat is running as a service follow the steps in the below link.